Fetch | Pet Insurance Review

The process of claim submission is straightforward, responsiveness is good. There are two issues, i.e. when we signed up after adopting our Nori, we did not realize that the insurance policy does not cover preventative measures, only interventions. The other isseu is more practical, i.e. the portal requires uploading of a medical record each time one submits a claim, even when the 'claim' is a follow-up visit for a continued process.

I’m pretty happy with this insurance. The breakdown of my plan makes sense and is pretty reasonable. Plus everything can be done through the app, which is convenient for me and hasn’t been a problem for me so far.

Easy to use got me there very easily I love it

My claim was denied because they said my dog had a “preexisting condition” so that tells me they were reading back farther in his medical charts than what was actually done on the day of his visit that I was submitting for. He is a bully breed with skin issues and allergies so you would think that this would be great because it can get so expensive but no. They do not care about your pets truly and if they did they would not deny claims like that when they know those breeds have those issues. Literally the only reason I got the insurance. So this has been a waste of my money paying in and and a waste of time. This insurance is even worse than insurance for humans and you can’t even count on them. They also try to convince you to not cancel when they clearly know the insurance is scamming people.

Fetch insurance does exactly what the policy documents say it will do. Some people give low ratings because they do not understand how the deductible works or haven't read the policy documents. It's a bit different than human medical insurance so it's definitely important to read and understand what you are signing up for. That said, it is peace of mind for me. Since I adopted my girl as a rescue, I promised her that I would take care of her for the rest of her life. She is family and she is such a blessing. Fetch Insurance helps me keep my promise!