Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 19,882

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Maymol Cherian

Misleading advertisement

I got the insurance as the website advertised for effective the next day. However, when I submitted the claim, it was rejected saying about the waiting period. The advertisement is misleading as upfront it is projected as the policy is effective the very next day,
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5

out of 5

POSTED: | BY: Linda

Best customer associates in the business

Each time I have called and needed help submitting a claim or answering a question the associate has been helpful and friendly. Please keep doing what you are doing and I will be a happy pet parent.
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5

out of 5

POSTED: | BY: Owen

Anne made my customer service…

Anne made my customer service experience an absolute treat. Not only was she wonderful to chat with, she addressed my concerns and was able to assist when other representatives could not. Plus she followed up with me to confirm that the other departments were working on my needs. 5 stars all day long.
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5

out of 5

POSTED: | BY: matt wick

I’ve been with Fetch for over 10 years

I’ve been with Fetch for over 10 years. I had a recent change to my employment status and needed to make some expense changes, which meant having to cancel our policy. Fortunately, Anne was super empathetic and walked me through everything without undue pressure. I got my account canceled, but plan to return once I’m in a better financial situation. Great service!
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1

out of 5

POSTED: | BY: OLIVIA ROCKMAN

Big Mistake!

I have had nothing but problems with this company. Prices go up every year. It has gone up 4x the amount and I have a healthy 4 year old dog. Finally decided to cancel and I feel SO relieved. This is after finding an unauthorized charge on my credit card. Fetch claims this was a seperate tax charge. Never in my life has any company charged seperately for taxes so I beleive this is a lie. My main issues are lack of responsiveness and slow communication. I've spent hours waiting for responses from agents that don't seem to know what's going on.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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