Fetch | Pet Insurance Review

Having Fetch Pet by your side allows you to breathe easier. Having gone through a major illness with a pup who had no insurance was stressful. He got the best care and we refinanced our home after he passed. The stress of the illness plus the bills is not anything we wish on a family. When we adopted our little girl pup we immediately got her insured and knew we were covered. She will always get the best care and knowing Fetch Pet is there to assist has eased the unknowns we have dealt with over the last few months. Claims are easy to file and direct deposit makes payments quick and easy to receive. We are very thankful for Fetch Pet as part of our pups TEAM.

You raised the price to high for me this year. I’ve been a long time customer and I think it is very unfair. I am looking for another pet insurance company that is cheaper. Also it takes too long for you to process the claim. Other companies are much faster. Some are same day. Very dissatisfied with Fetch I’ve been with you for 8 years🥲

Fetch is a great investment. I have two cats, one of which had a serious bladder issue that required hospitalization, and another with a mild skin irritation that periodically needs shots. I submit receipts for these issues, and the app keeps me notified as to where in the process the submission is, and the funds come through in a timely fashion. The insurance is reasonably priced and well worth it.

Great app. Very easy to file a claim.

Our little pup was always active from the first day we took her home. We did everything we thought we should. Trained her well. Rewarded her with the things pups love most. One day, however, she jumped from the sofa and herniated her back. We took her for treatment at the animal university center. Initally we wanted to avoid surgery but medicated treatment would turn out to be insufficient and we had to reconsider surgery. After the neurosurgeon consult, we confirmed our policy coverage (as easy as sending an email…. Who would have guessed?!?) Then came the day of surgery. We were able to focus on our little girl’s care and comfort. Fetch took care of the rest. They were very clear and prompt in telling us what to request for documentation from the hospital. They advised it could take a few weeks to get the claim fully reviewed and a check issued. We got weekly check-in emails advising us the status. Within three weeks we had a check in the mailbox. They covered exactly what they advised they would. No hidden costs. No small print. No headaches or debates. Their proactive and open line of communicating with customers reminds me of what is important when our fur family’s health is priority number one. Thank you Fetch family!