Fetch | Pet Insurance Review

Fetch by the dodo told me to call the customer advocate number to explore my options for the downgrade. I was told that the cost to loss ratio was high so they had to downgrade her policy reducing her premium thus putting her at a higher risk if I put claims in. they did not downgrade my two older pets that cost that will cost me $8000 a year . Deductibles are per condition. Her renewal policy is $500 deductible / 70% reimbursement yet they kept my $25,000 annual limit. I only use it for cold laser and acupuncture . All other exams I pay out of pocket because I was afraid of being downgraded. That did not work if I use it she will be downgraded if I don't use it I pay $2,200 a year for a $ 200 reimbursement for the year . I am in a catch -22. So , If u use it to help your dog or cat Fetch might will make you pay 😕 in the end .The $25,000 annual limit means nothing ! My Dog Tinker has unlimited and Fetch did the same thing. Downgraded without explanation or warning. Pet parents should not feel comfortable with annual limit . IF YOU USE IT U WILL PAY in THE BACKEND & BE DOWNGRADED.

I don't have words to thank Fetch Insurance enough. They have been absolutely amazing helping me through the process while my 9 year old Siamese Mila was diagnosed with an aggressive cancer. I had the policy for years but it was the first time using it. They were wonderful guiding me, supporting me, and helping me while going through the worse days from October 2023 to January 1, 2024, the day Mila passed. Thank You THANK YOU THANK YOU. Tattianna Smith has been great today providing me with support while I'm still suffering so much the lost of my companion. Thank you. You guys are all great.

She was super helpful, caring and knowledgeable. Very very.good first experience

When Harley got sick, Fetch was there for me the entire time she needed you. Filing a claim was simple, refunds were very timely, and monthly costs were fair. It's only unfortunate she met her Cap of 15,000 too soon before her renewal. She had lymphoma, and succumbed to her cancer before I could renew, which was no fault of Fetch or anyone else. I recommend you 100%!!

Once you have a claim they stall and need different information from each person. I filed a claim in April 23 just got a check I January 24. Oh and don't forget they only pay after deductible 80%