Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 20,143

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Pet Parent

Friendly Service

I called into Fetch to get my information updated and changed. I also had a lot of questions about my claim reimbursement. Laura and Tracy got me taken care of, and they even asked how my dog Marty was doing! He was doing zoomies in the background during the call, and they both said that they are glad Marty is doing well. I highly recommend this insurance as it is easy to use the app to see your information and the reimbursement you get back for claims is generous. Laura and Tracy are two individuals who love their jobs and care about people, as well as their pets! Also when signing up as a first user, ask for Wendy! She’s amazing and really set the tone for how well you will be treated. 11/10 would recommend.
1

out of 5

POSTED: | BY: MARK EDDY

FETCH IS A SCAM

Fetch will use any loophole to get out of paying your vet bills. Stay away!! You won't be covered when you need it..
5

out of 5

POSTED: | BY: Calvara Campos

I've been a loyal customer of Fetch Pet…

I've been a loyal customer of Fetch Pet Insurance for an astounding 14 years, and I can confidently say that their coverage is nothing short of amazing. Throughout my journey with Fetch, I've had the pleasure of experiencing their exceptional service and comprehensive coverage firsthand, making a challenging time in my life a little easier. Fetch Pet Insurance's coverage is truly impressive. They cover virtually everything, with the exception of preexisting conditions and routine visits like vaccines. This coverage came in handy, especially during the first two years of my beloved Frenchie's life when it more than paid for itself. Knowing that I had Fetch by my side to help with unexpected medical expenses provided invaluable peace of mind. However, what truly sets Fetch apart is their outstanding customer service, and in particular, Heather Fisher. When my Frenchie sadly passed away on September 20, 2023, I needed to make the difficult decision to cancel his insurance. Heather Fisher was there to guide me through the process with unwavering compassion and professionalism. Heather took her time to ensure I understood every step of the process and patiently answered all my questions. She displayed a genuine understanding of the emotional difficulty of the situation and went above and beyond to provide support during a trying time. Most notably, she was able to backdate my bill and promptly reimbursed me for the month of October, something I genuinely appreciated. Losing a pet is an incredibly emotional and challenging experience, and often, practical matters like canceling insurance can slip through the cracks as we cope with our grief. Heather's proactive assistance was a reminder that Fetch Pet Insurance genuinely cares about its customers and their pets, even during the most difficult moments. In conclusion, Fetch Pet Insurance has been a lifeline for me and my furry family member for over a decade, providing excellent coverage and unwavering support. The compassionate service I received from Heather Fisher during my Frenchie's passing further solidified my trust in this company. I highly recommend Fetch Pet Insurance to any pet owner looking for comprehensive coverage and exceptional customer service. They truly understand the bond between pet and owner and will be there for you when it matters most.
5

out of 5

POSTED: | BY: Gary Nieman

Excellent person on phone

Excellent person on phone
5

out of 5

POSTED: | BY: J S

Highly recommend

Honestly, I switched from Trupanion to Fetch and couldn’t be happier. Fast excellent service. Highly recommend your loved one.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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