5
out of 5
POSTED: | BY: S. Nicole
Remarkable medical care for animals.
Dr. Dove Lewis is remarkable and medical staff is remarkable.
Read more on Trustpilot
4.9
out of 5
Number of reviews 19,360
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
5
out of 5
POSTED: | BY: dorothy wood
As a new client i has to call to see if…
As a new client i has to call to see if i could fax a claim vs going on apple and First Lady i got was rude and not helpful but i call back got Adam and he was awesome you need to keep him.. he was very helpful and very polite and concerned that all my questions were answered.. i give him 10 starts and hope if i ever have to call back i get him to help me..
5
out of 5
POSTED: | BY: Connie
As a loyal customer for over 11 years
As a loyal customer for over 11 years, I have had nothing but positive experiences with the staff at FETCH! And now as my dog is in her golden years, their support is even more critical to us! Filing claims is easier than ever and direct deposit allows for speedy payments! Thank you FETCH!!!
5
out of 5
POSTED: | BY: Teresa
fetch pet insurance is…
I love fetch this pet insurance is amazing my cat is very special he likes to eat things hes had to go numerous times for x-rays and Ramadan and fetch made everything so easy to do online and they paid back quickly they're amazing
1
out of 5
POSTED: | BY: gail fazio
Unhelpful Customer Service
Submitting a claim is a timely and frustrating experience. When I called the customer service phone number, it wouldn’t connect me with a human, kept hanging up on me, and no one ever answered. I tried chatting within the Fetch app, but the customer service rep. was unhelpful and did not answer my question- she just kept repeating herself. It's obvious she was not reading my responses. An hour and a half later (after multiple tries at their Customer Service phone number & other chats) I still do not have an answer in order to submit a claim. Fetch requires that the consumer uploads the medical records, but it's illegal for a resident in my state to do so- yet Fetch requires it! No one will help! The vet. requires that Fetch send a request for medical records form, and Fetch refuses!!!! I've just wasted hundreds and hundreds of dollars!
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo