Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 18,835

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Barbara B.

Anna Walatt was amazing

Anna Walatt was amazing! I had spoken to a few representatives to discuss different aspects of the same issue. My questions got answers but I didnt have complete confidence in them. However, when I got Anna she was much more pleasant. I went over all the information I was previously given. She was extremely patient,knowledgeable and personable. She even went out of her way and did something extra that none of the others offered. Please acknowledge her great customer service by placing a commendation in her records. She is definitely a great asset to your company!
5

out of 5

POSTED: | BY: Judy Contois

This review is for ADAM ALTMAN…

This review is for ADAM ALTMAN specifically, not for Fetch's over all service which has been disappointing concerning my newest policy *handling. [*A claim submitted for services in May/22 had been linked/matched IN ERROR by your system with my OLD policy which I had hastily cancelled in Feb/22. After that happened, I called Customer Service and an agent successfully transferred the claim to my NEW correct policy. However, over this last long weekend, I saw a notification that my policy, which had an active claim under review, was cancelled! I did not receive any email about this, however....and my Active Claim information which had previously appeared and which I had been following, had completely disappeared.] I phoned Customer Service and ADAM ALTMAN responded with excellent assistance in correcting this error on Fetch's part and stayed on the line with me to ensure everything appeared to be successfully rectified. He even called me back twice, immediately, at the start of our call(s) when 2 separate calls dropped off! Many thanks to you, Adam! I know you will keep up such good service for all who contact you for assistance!
5

out of 5

POSTED: | BY: Judy C.

This review is for ADAM ALTMAN

This review is for ADAM ALTMAN specifically, not for Fetch's over all service which has been disappointing concerning my newest policy *handling. [*A claim submitted for services in May/22 had been linked/matched IN ERROR by your system with my OLD policy which I had hastily cancelled in Feb/22. After that happened, I called Customer Service and an agent successfully transferred the claim to my NEW correct policy. However, over this last long weekend, I saw a notification that my policy, which had an active claim under review, was cancelled! I did not receive any email about this, however....and my Active Claim information which had previously appeared and which I had been following, had completely disappeared.] I phoned Customer Service and ADAM ALTMAN responded with excellent assistance in correcting this error on Fetch's part and stayed on the line with me to ensure everything appeared to be successfully rectified. He even called me back twice, immediately, at the start of our call(s) when 2 separate calls dropped off! Many thanks to you, Adam! I know you will keep up such good service for all who contact you for assistance!
5

out of 5

POSTED: | BY: Michael Marks

Chihuahua with bladder stones

We took our Chihuahua (Poco) in for a routine teeth cleaning. During the initial testing, the doctor found some blood in his urine. The doctor investigated and found he had numerous stone like deposits in his bladder. They operated on him and removed all the he is his old self again. We have had our insurance through Fetch (formerly PetPlan) for approximately five years. I filed our first claim and Fetch settled it within the week. Outstanding service! I have recommended Fetch to all our friends and neighbors.
5

out of 5

POSTED: | BY: Michael M.

Chihuahua with bladder stones

We took our Chihuahua (Poco) in for a routine teeth cleaning. During the initial testing, the doctor found some blood in his urine. The doctor investigated and found he had numerous stone like deposits in his bladder. They operated on him and removed all the he is his old self again. We have had our insurance through Fetch (formerly PetPlan) for approximately five years. I filed our first claim and Fetch settled it within the week. Outstanding service! I have recommended Fetch to all our friends and neighbors.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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