Fetch | Pet Insurance Review

Great help submitting claims properly. She walked me through each step. Very pleasant and helpful!

We have been very pleased with Fetch. Our youngest pup just underwent major surgery and Fetch was prompt and courteous regarding the review and reimbursement of our claims. Highly recommend Fetch Pet Insurance.

My 10 month old puppy recently woke up vomiting which necessitated an ER vet visit. Nothing was found on the initial imaging or bloodwork, so we were sent home. The next morning he was worse and had bloody diarrhea so he was admitted for 24 hours to stabilize him. Since nothing was found, we then went for a detailed ultrasound with a specialist. Fetch has approved all of my claims quickly and without hassle, which has allowed me to continue to focus on what’s important-my pup. If not for the pet insurance I would have spent about $5,000 already. Everyone should have pet insurance and Fetch continues to be at the top of my list when I suggest pet insurance to friends.

We got Fetch Pet Insurance when we first brought our corgi home because the breed tends to have back issues later in life. Little did we know, we'd need to use the insurance much sooner than we thought! After a trip to the emergency vet for an ingested foreign body, we'd met our deductible--thankfully, because just a few months later, we made a trip to the vet that revealed a broken tooth that needed extracted. Fetch quickly processed the claim and reimbursed us for the percentage of our visit that our policy covered. It was quick and easy. We love Fetch for the peace of mind they give us and the wholehearted ability to tell our vet to do whatever it takes to keep our babies safe and healthy. We'd recommend Fetch a hundred times over!

My pet test positive for Giardia and Fetch Pet Insurance denied the claim. They said because he experienced diarrhea before, there is an exclusionary period of 365 days before diarrhea can be claimed. This is beyond nonsensical given dogs get diarrhea for multiple reasons from something small as changing their food to them eating something they should not have or in my case he contracted a parasite. When I reached out to customer support, they kept reiterating their policy and would refuse to acknowledge we are discussed Giardia, not diarrhea. Their suggestion was for me to get more documentation for a reassessment. They already have all of my pet's medical records since the day I adopted him. They couldn't tell me what additional information to provide when I asked for some guidance. I am at a loss for this situation for something as simple as this claim.