4
out of 5
POSTED: | BY: Teresa Brewster
The plans are very straightforward
The plans are very straightforward, easy to understand and work exactly the way they’re supposed to, provided your vet cooperates. If you have a vet, like mine, who will not provide medical records along with your invoice, you’re out of luck. Fetch will not contact your vet to get records or verify sick visits, so your claim will be rejected. It’s also difficult to get in touch with a live person from Fetch to explain this issue. When we have needed to use a specialist at a hospital with lots of administrative staff, they filed the claims for us, including all medical records and we were promptly reimbursed per the terms of our plan.
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