1
out of 5
POSTED: | BY: Katherine Stuart
I insured my puppy through this company…
I insured my puppy through this company and at first they were really good about processing claims and Customer service. But after one year of coverage, my policy went from being $450 per year to almost $1100 per year. That was even with not filing hardly any kind of claims to the company during that first year period. They made it really hard to cancel. I had to call and email three times to get the policy canceled. Something is changed at the company and the customer service and reliability has gone downhill. I advised go to another company rather than Fetch until they get their act together and prove reliability. I felt like it was a bait and switch with the premiums.
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