Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 2,681

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 1.6
  • 4.9
  • Count
  • 4
  • 38
  • 2,681

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Becky Bullock

This Company Delivers

I had a large claim for my 11 year-old dog. The process was super easy. The communication and response were very timely. I was thrilled with the coverage. The company did everything it promised. I had no delays or issues. Outstanding service and coverage.
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5

out of 5

POSTED: | BY: customer

Caring, respectful customer service..

Customer service is excellent, claims take a long time tho. Sometimes they need vet's notes too many times. But coverage is great but expensive $$$
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5

out of 5

POSTED: | BY: Sherri E.

Easy Claim Process

It was easy to file a claim and my disbursement was sent quickly.
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5

out of 5

POSTED: | BY: Johanna W

Easy process and updates along the way is appreciated!

To submit a claim was easy through the app. It also provides expectation (i.e how long the process takes, don’t call before that time frame, and info on what to submit). I appreciate that Fetch sent me updates during the process (so I am not wondering that my claim got lost/ignored . Once approved I received direct deposit which is fast and convenient. Although I only received $34 out of $668 bill, the calculation is correct according to my policy and i already anticipated it. Overall smooth clear and good experience.
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3

out of 5

POSTED: | BY: Henry Sessa

Very difficult to communicate with this…

Very difficult to communicate with this company when there is a problem. The app does not always receive your claim. They asked for an email instead but said claim was blurry but the requested supervisor was able to read it. I eventually received my request. Each of the claims I have made was delayed for some reason.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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