2
out of 5
POSTED: | BY: Jenny Esquibel
This company is a horrible pet…
Fetch by the dodo is an expensive pet insurance. DO NOT buy. I used my insurance this year and they told me that since I used my policy they doubled my monthly payment. Once you use your policy they try to price you out before you cost them any money. This is the exact opposite of what I was told when I signed up for the policy. UPDATE: I called back today and spoke to a manager. He said my price did not go up because of my claim instead they dropped my reimbursement rate to the lowest (70%) and my healthy pet discount dropped in half as well. (not cool) That is what caused my rate to go up and my dog being a year older. I still believe it was a big price jump, but at least a manager was willing to talk to me. He said the person I previously spoke to was incorrect in telling me it was because of my claim.
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