5
out of 5
POSTED: | BY: Lia Saroyan
I am giving 5 stars because the agent was understanding and thorough. He was caught off guard by the subsequent offers I received from the company and was very professional.
I am giving 5 stars because the agent, Josh was great. I spoke with Josh last week and got a quote for $43.48 a month for coverage. Between the time that I called and today, I got 3 emails from the company saying that I could get the illness/accident coverage and wellness coverage for $43.48 a month. The last email saying the wellness would be covered was yesterday 11/4/2024. I went to sign up for the insurance and the wellness coverage was not included. I called Josh and he said he was unaware of the "promotion.' I sent hime the 3 emails and he said he would look into it.
I ended up purchasing the insurance without the wellness package, but feel as though the company was quite misleading and the emails put your selling agent in a difficult position.
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