Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 2,689

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 1.6
  • 4.9
  • Count
  • 4
  • 38
  • 2,689

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Melanie Lewis

Great Customer Service!

Kelsey Middleton was incredible! She was KIND which is so hard to find these days. I am going through a very stressful situation with my dog right now and Kelsey was extremely compassionate and also very thorough in her explanation on how to submit claims and what to do for his upcoming procedure. Kelsey had amazing customer service! There should be more people like her in the world! Happy Holidays everyone!
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5

out of 5

POSTED: | BY: Kisha

Heather was great as it is hard to find…

Heather was great as it is hard to find good customer service. Although I canceled my policy for pet insurance I will definitely keep fetch in mind in the near future. The customer service experience was beyond belief. 👌🏽 thanks Heather Fisher.
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5

out of 5

POSTED: | BY: Richard Gilbert

Always helpful and appositive attitude…

Always helpful and appositive attitude have always enjoyed speaking to your staff and appreciate the fact that they always ask how my dog is by name
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1

out of 5

POSTED: | BY: Meaghan Hume

Overrated - difficult to use

I've had an issue with Fetch pet insurance with literally every interaction I've had with them. When submitting a claim for my dog they misread the dog's birthday and the date of the exam and kept insisting the claim was ineligible, and I had to contact them several different times to get it corrected and finally covered. They also randomly lost all of my pet's medical records. So frustrating.
5

out of 5

POSTED: | BY: Teresa

I have had this pet insurance for over…

I have had this pet insurance for over 4 years and the customer service is great. I called today and the customer service was awesome.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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