5
out of 5
POSTED: | BY: Angela Proudfoot
Wonderful Employee!!!
I called with a big problem. My soon-to-be ex-husband canceled my dog's insurance and just kept the insurance for his own dog. I called your company and was lucky to have the phone answered by Janelle Sorenson. She was amazing!! She went over all of my different options and helped me to find the best one. She was patient, supportive, knowledgeable, friendly, helpful, and successful in helping me solve my problem!!! She is a true asset to your company! I can't say enough about how wonderful Janelle is!!! Thank you Janelle for helping me!! I am so grateful!
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