Fetch | Pet Insurance Review

Great pet insurance would definitely recommend to others

This insurance is the best pet insurance out there. I never thought I would need it and two teachers at my school recommended the same pet insurance and didn’t even realize it. I got it and thought I would never use it. Only a few months having it my dog ended up eating a plastic toy he couldn’t pass naturally. We weren’t sure what it was at first. Went to emergency rooms after emergency rooms and 1,000$ here 1,000there 900$ X-ray I was tired and cryin every day. Finally went to one hospital in Carle place by who did the surgery. I thought Fetch would never refund me since I didn’t have it that long,but I was absolutely wrong. The refunded my account the percentage that was in the contract. The online claims site is easily to use and my money was in my account quickly within days. Fetch I can honestly say during these times when everything is going up and prices are so high I am truly grateful for what you guys did.

My first experience with pet insurance and Fetch was excellent. Easy to get thru to talk with an agent and very quick and responsible for claims processing and payments. I cannot say enough about my positive interactions and claim handling with this company. They do a great job with customer service!

Considering pet insurance? Do NOT sign with FetchByTheDodo. After adopting a cat from Oregon Humane Society in June, we were incentivized to set up Fetch plans for all of our cats, who were then insured by a pricier company. So we did. Weeks later, our entire household was infected by a parasite that the poor cat brought home. Thankfully he's better now, but our other cats aren't. Fetch has denied every claim related to this parasite by labeling the infections as "pre existing." We're lucky to have never needed to use our past pet insurance. The last time any of our cats needed a vet visit was 2018. No conditions or illnesses, as documented by our previous insurer. Fetch is able to justify denial because we don't have recent vet records. We did not know that any illness we unwittingly brought home with our new cat would not be covered. We should not have been advised to switch over without also having been communicated the risks. And because we switched, our previous insurer has told us they may not "take us back." There isn't much we can do at this point aside from being vocal about our experience with Fetch and to encourage others not to sign on. This is not a superior pet insurance provider. Don't let The Dodo's animal-obsessed image or their reasonable prices fool you.

Janelle was amazing. Thank you for all your help!