Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 2,691

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 1.6
  • 4.9
  • Count
  • 4
  • 38
  • 2,691

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Kate C

Fetch Pet Insurance is great

Fetch Pet Insurance is great! They are extremely affordable with the monthly payment and so worth having it! My kitten, Tony, broke his leg and without this insurance, it would have cost me thousands instead of hundreds! They are quick to review your claim and with direct deposit, there is no wait for reimbursement once they approve your claim. I am so happy that I have this insurance for my kitten!
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5

out of 5

POSTED: | BY: Kimberly D. from Kansas

Customer service is A+

Customer service is A+! The representatives are always friendly and helpful. If they don't have an answer to a question or a concern, they will seek out someone who can get the needed information. When my Westie puppy was diagnosed with an upper respiratory infection, Fetch was there to help me submit my claim. The claim was reviewed and paid in a timely manner.
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3

out of 5

POSTED: | BY: kristin cass

You asked me for a review here is my honest opinion

I submitted my last pet ins claim for Molly in the morning on 1/9/24 who’s health had been declining over the past few mos and took her to the vet and she really had no quality of life so she crossed the rainbow bridge to which I am devastated. I’ve had pet ins for quite some time and I pay about $73 for each of my dogs and around $30 ish for my cat, The prices for ins have gone up 100% since I got the ins. They say your claim takes about 2 weeks to process. Most of the claims I’ve submitted took more than that. They really should be processing them sooner.
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5

out of 5

POSTED: | BY: Laura Linscott

Happy with Fetch

I have used Fetch Pet Insurance (aka PetPlan) for over 12 years. I compared their costs and plans to several other companies and they were the best I could find for my needs. It is quick and easy to start a claim and you get a response and payment within the promised timeframe. I am especially happy with the wellness plan since it’s most needed with a new puppy.
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4

out of 5

POSTED: | BY: M1

Documentation Submission Must Be Perfect

If you have EVERYTHING in order, Fetch pays out in a timely fashion. “Needing additional documentation” seems to be the focus recently. The invoice must state why the pet is receiving a medication and show that it was paid for in full…all on the same sheet. Also, when filing for my dog who had back surgery and will most likely require lifelong pain medicine, I am required to submit the same documentation from the same surgery each time…this can be time consuming. Nonetheless,for the most part, I am happy with Fetch.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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