Fetch | Pet Insurance Review

I have been a subscriber since even before the company converted the name to Fetch. The first couple of Fetch claims took some back and forth communication, but the updated claims procedure has been easy, efficient and positive. Obviously, we are satisfied with coverage and continue to be a loyal customer.

I am very pleased with the service I have gotten from FETCH. Any questions I have are answered quickly. They do what they promised.

There is a lot of required and/or specialized documentation. I guess I get that, but I was asked a couple of times for things that I had already sent itn. One thing I didn't like was that they wanted me to submit all the records our dog ever had, going back to his birth. Once I got all that straightened out, things went very smoothly. My first claim all went to deductible, and the second went mostly to deductible. After that, they paid quickly and seemlessly. My next review will probably be higher since the initial documentation is complete.

Fetch is a comprehensive emergency insurance that recently added wellness as an option to policies [ I added it at renewal]. Grateful to have Fetch on our side. After a year, my dog required emergency surgery and Fetch covered their percentage promised in my policy. Very grateful my dog was insured. Emergencies are unexpected!!

Two years ago, we adopted the sweetest kitty who immediately became an essential member of our family. We’d never had pet insurance before but, on a friend’s enthusiastic endorsement of Fetch, figured it might be a good idea. It was the best idea: our young cat turned out to have major unforeseen & rare respiratory issues. Every vet appointment we go to, knowing we have Fetch on our side has been an enormous relief. We don’t dread when they give us an estimate; we don’t have to choose between getting our sweet girl the vet care she needs or keeping a roof over our heads. Fetch’s claims submission is straight-forward & simple - so simple, the first few times we used it I was anxious at how little we had to do, but the seamless experience quickly put me at ease. Just get the medical notes & invoice from your vet, & Fetch processes the coverage within the week. Fetch’s quick, thorough responsiveness has been a literal lifesaver for our cat, & a financial lifesaver for her humans. We’d never had pet insurance before Fetch. Now we’d never again have a pet without Fetch on our family’s team.