Fetch | Pet Insurance Review

HORRIBLE customer service! Spoke with two people, one who was a manager, who could not give me any information as to why my dogs premium increased $200 a year. Never filed any claims on my 2 dogs during my 3 years with them and still got this enormous increase. They could not have cared less to help or look further into it. Disappointed and Embrace Insurance had better rates.

The best insurance they have been taking care of my emergencies fast. More than happy with the insurance. Thank you Fetch

Great pet insurance would definitely recommend to others

This insurance is the best pet insurance out there. I never thought I would need it and two teachers at my school recommended the same pet insurance and didn’t even realize it. I got it and thought I would never use it. Only a few months having it my dog ended up eating a plastic toy he couldn’t pass naturally. We weren’t sure what it was at first. Went to emergency rooms after emergency rooms and 1,000$ here 1,000there 900$ X-ray I was tired and cryin every day. Finally went to one hospital in Carle place by who did the surgery. I thought Fetch would never refund me since I didn’t have it that long,but I was absolutely wrong. The refunded my account the percentage that was in the contract. The online claims site is easily to use and my money was in my account quickly within days. Fetch I can honestly say during these times when everything is going up and prices are so high I am truly grateful for what you guys did.

My first experience with pet insurance and Fetch was excellent. Easy to get thru to talk with an agent and very quick and responsible for claims processing and payments. I cannot say enough about my positive interactions and claim handling with this company. They do a great job with customer service!