4
out of 5
POSTED: | BY: heidi
Thankful for Fetch
Thankful for Fetch, it has covered a lot of bills this past year. It wasn't without challenges though. If it wasn't for Fetch's superhero Anne W., I would have pulled my hair out due to frustrations with the app and loading info. She has helped me in so many ways to make the whole Fetch claims invoicing process easier. She's very professional, caring and kind. She takes care of details that I have been unable to do. She has helped me at every step of the way. I believe she has gone above and beyond in helping me. I really wouldn't be able to do this without her help. I would have had to cancel if it wasn't for Ann's help. I have found the app to be glitchy so I think it still needs some work, and I am not happy about some of their policy changes after I purchased my policy. But I am VERY THANKFUL that I have FETCH for my dogs as they have gotten older and they have had some health issues and Fetch has really helped with their medical costs. Anne has made certain that all my receipts go through so I can get reimbursed. There used to be more time allotted to turn and receipts and I struggle with getting them all in. I was about ready to cancel my policy because I just couldn't get all the invoices in correctly. But then Anne helped me and made everything so much better and easier and I kept my policy and I'm really glad I did. If it wasn't for the combination of Fetch and Anne we would have had so much more in medical costs this past year. Anne made really good suggestions on my dogs policies as well. Anne has made working with Fetch so much easier as I can get bogged down with details and I know she cares and has my dogs best interests at heart. Thank you so much Anne. Thank you Fetch for covering my
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