Fetch | Pet Insurance Review

My experience with Laura was one that every one should experience. She was very caring, pleasant to speak with, professional, efficient and effective. I am recovering through surgery and she helped me getting things processed so I didn’t pass the time limit required for reimbursements of my claims. She contacted my vet to support what may be needed so I can focus on my recovery. I’ve been with Fetch for quite sometime and they are wonderful. Not only do they care about your pets health but they care about the pets parents to make sure they are meeting their needs in support of their pets. They really do care. I’ve gone through other matters and have experienced incredible support. This company is more than providing insurance for your pet. Thank you. With much gratitude. Abigail Colon Molly’s Mom.

I have only had my puppy & Fetch Ins for 2 mos but so far they have been wonderful about reimbursing for her well care treatments.

Fetch was so easy to use the be app makes it easy to upload documents, and track the status.

I think more could be done to reimburse the amount, especially with how much is paid to this insurance. We've kept it for now, but I haven't seen a huge benefit yet. We understand the pre-existing condition our dog has limits us from receiving reimbursement, but if we have treated it and are working on preventing it, that should be covered.

They don’t pay back on a timely manner.. it takes more than 15 days.. they ask for more medical records to prolong the payment status.. they also over charge me my monthly payment. I always send you medical soap within the first 2 days and I still wait. You also overcharge me for 3 months and still waiting for a credit.