Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 2,694

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 1.6
  • 4.9
  • Count
  • 4
  • 38
  • 2,694

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Linda Strong

Lisa was so helpful with answering my…

Lisa was so helpful with answering my question regarding a claim. I just love Fetch Pet. Claims are processed quickly and I’ve never had an issue. It was also nice talking with Lisa. Very friendly!
5

out of 5

POSTED: | BY: Angela Thomas

Joshua was extremely helpful in assisting me with all the needs for my new pet. …

Joshua was extremely polite and helpful in explaining everything to me about the insurance coverage for my new baby. He was so knowledgeable, helpful and patient.
5

out of 5

POSTED: | BY: Barb Timmer

Kyann was a great help and a pleasure to work with …

I started with Fetch in 2018 with our 1st beagle - I had received such wonderful service that it was only natural I use them for our 2nd beagle pup. I have ALWAYS found any representative I dealt with to be very friendly, caring, concerned, professional, competent and willing to take whatever time needed to answer all my questions & concerns and made sure I understood everything before we ended the call. Today was no exception with Kyann. She was friendly and took the time to answer all my ?’s and offered to email additional documentation for future insurance adds. I looked at a lot of insurance companies before I came to Fetch - None compared to Fetch. Fetch would have to change in a dramatic negative way regarding policies and quality of representatives before I would ever consider leaving them.
1

out of 5

POSTED: | BY: Bruja Bee Brooke

They have debited my bank 5 times

I’ve had fetch over a year, paid them every month just like I was supposed to and then I had a change and needed to cancel the policy. I did that through the app on January 15 I believe, but it did not go through and I did not notice until March 4 which happened to be my birthday, I noticed that there was actually two charges on there so I called Fetch and explained to them that this was supposed to have been canceled that I knew I couldn’t get February back but if we could please do something about March and they did, she said that she sent a ticket to accounting so that I could get refunded for the payment that was taken on the second and on 4 March , then she sent me an email verifying that the account was closed about three hours later I received an additional debit from my account from Fetch, so I called Fetch again, and they told me that it was a glitch, and that they have never seen anything like it, and that they were going to expedite a ticket to IT , they could not, however give me an answer as to if this was definitely not going to happen again, so I called my bank and my bank stop those charges and ended up having to cancel my debit card. Issue me a new one and I had to pay to have it expedited to me within 24 to 48 hours but the very next day Fetch debited my account again apparently they’re saying it was done through a digital wallet, that I’m not sure of, but I have now been debited a total of five times, Fetch really doesn’t know what’s going on my bank of course is having to wait until the pending charges actually go through so that they can turn around and reverse the charges but here’s my thing, this all seems very illegal, because why is a company holding onto my financial information and charging me days after they verified not once, but twice that the account was closed ? This seems super illegal and I’m very unhappy and I’m very confused as to how any of this is even happening.
5

out of 5

POSTED: | BY: Michael Sozio

Great communication and excellent…

Great communication and excellent service

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

Get a quote today

Leave a review