Fetch | Pet Insurance Review

Second time pet owner, but first time pet insurance buyer. Fetch provides plans that are affordable and give you peace of mind. Easy to submit expenses for vet visits and vaccines and claims are processed quickly for reimbursement. Getting Fetch insurance was a great decision!

It was reassuring to have Fetch on our side for our dog’s recent and unexpected emergency. We never want to compromise on care we want to give our dog to ensure a healthy and quality life. The Fetch claim process was super easy and it was a relief to have help and support with the vet bills that added up quickly.

Fetch has been absolutely WONDERFUL (yes I’m screaming it)!! They are compassionate and caring. They give clear direction when I call for help and need assistance. Their payments are so fast and directly deposited. Two weeks or less. I will not purchase pet insurance anywhere else!!!! Please use Fetch for you four legged family members!!

Making a claim and the speed of receiving reimbursement is easy and quick. Whenever I have to speak to a customer service person, they are always very professional and pleasant. In the 5+ years of having Pet Plan now Fetch I have been completely satisfied as a client.

TERRIBLE SCAM! OVERPRICED and USELESS! DO NOT waste your money and time please! JUST DONT! They do not cover anything! Not only they do not return calls forever, but their management is useless and Rude!!! I had to “fetch” so they can review my claims. Until it was too late, and they conveniently told me the claim review period was over. And, even then I was told the plan wouldn’t cover it. So what does it cover???? Managment of the company is ignorant to the clients. They will not help you. Even customer care person was MORE understanding than the manager. He clearly said “No” to any of my questions. For questions why their company did not return the calls he lied to me that they did and I did not pick up the phone - so why didn’t you leave a voicemail??? Isn’t it a sensible thing to do to leave a voice message with the contact so your client can call you back?! So it’s a total lie. He did not call me. He even tried to accuse me in lying when I said that I called them multiple times to find out what’s going on with my claims. He told me how they do not accept it over the phone - so he has no clue about their automated system. He was HIGHLY incompetent and rude! If you love your pet DO NOT buy this so called insurance. You’re better off without it. Trust me. Waste of time. Waste of money. Waste of breath!!!!!!