Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 9,361

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Andrea Beth

Relief for mom's heart during CHF journey!

I am approaching my 10th year of Fetch coverage on my pack of beagles. And in that time the coverage has been excellent and affordable for the odd pair of ingested underwear, pulled muscle or constipation - typical hound afflictions! But a few months ago, I took my male Hank to the ER for what I assumed was a worsening case of kennel cough, to find out that he was in congestive heart failure, and my world was turned upside down. Amongst the tears and fears and angst of getting all of the follow up appointments made and medications accurately dosed and trying to picture life without my best boy dog - one thing I never had to worry about was coverage. I was quickly reimbursed for my claims for the ER, the veterinary cardiologist, the prescription medications, even the prescribed over-the-counter supplements like fish oil and ubiquinol. Having the flexibility of being able to seek out every last shred of care possible for my dog, without having to worry about the cost, is beyond priceless to me and his beagle sister. I'll never go without Fetch on my hounds or any future furry members of my family!
1

out of 5

POSTED: | BY: Alice C

If I could give zero stars

If I could give zero stars, I would. Refused reimbursement. I also sent a complaint to BBB of the same issue. My cat received treatment from June 2022 to August 2022 totaling 1234.39. They denied until vet sent records dating all the way back to 2013 when they were previously Pet Plan USA. With $350 annual deductible, and then 90% reimbursement, that comes out to 795.95. They then reviewed all the information my vet sent, and only reimbursed $108.91. I called the cancellation line to cancel, but they said they would work with me, so I didn't at the time. I called again about only being reimbursed 108.91 and didn't hear back, I am owed 687.04 and if I had known, I would not have continued the policy, and was charged 86.24 for period Sept to Dec, which I would like a refund. When it was Pet Plan USA, they would've sent the reimbursement check within 5 business days. Note: this was not verified as they require uploading very sensitive documents such as driver's license.
5

out of 5

POSTED: | BY: Jeff Keairnes

Tattianna was very patient and caring…

Tattianna was very patient and caring with us. We felt well taken care of.
5

out of 5

POSTED: | BY: Kim Gordon

Fetch has been a great experience

Fetch has been a great experience. Easy to use app and website to upload and track claims. They are quick to respond. This has helped out tremendously as our pup has needed 4 unexpected surgical procedures in under two years. Too many dogs end up in shelters because people cannot afford expensive vet care. Fetch is a great investment!
5

out of 5

POSTED: | BY: michael

Fletch (Petplan when i started) has…been great

Fetch (Petplan when i started) has always been great. I have a lot of cats; that number has varied over the many years I've been insured. Fetch has given me calmness and the confidence that when one of them has a medical problem the bills will be manageable. I will have a modest deductible but the coverage beyond that will be great. I opted for 90% reimbursement with no annual limit and highly recommend it to everyone. Insure now; don't wait. I don't think anyone wants to contemplate a serious illness/injury and not having the money to help or save their furry friend. Fetch processes claims even more quickly now and have always been very fair. I recommend Fetch to all my friends.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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