Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 9,361

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Michael Silmont

Massive price hikes year over year!

In the three years of coverage with Fetch the annual renewal price hikes 132% every year. First year pricing was fairly competitive with sales promises that their pricing doesn't increase , or only a small amount. Deceptive practices on pricing for sure.
5

out of 5

POSTED: | BY: Lisa Huynh

Let me tell ya

Let me tell ya, every time i call in with questions, i always get THE best customer service! I just got off the phone with Tracy who assisted with my policy and she was TERRIFIC!!! We had such a great time chuckling up a few laughs because my policy was just a mess but she went above and beyond to help me resolve all of my issues! I really hope that if I need to call back for any reason in the future, I hope I get her again lol thank you for all that you do! Thank you Tracy, you rock!!!! 😂😊
5

out of 5

POSTED: | BY: Barbara Bautista

Great customer service

I called a couple of days ago with a question and called today with a different question. I got the same representative both times. Her name is Tracy. She is amazing! She is so friendly, knowledgeable and helpful. She made the conversation easy and pleasant! I also spoke to her supervisor named Don. What a pleasure to speak with him also! He thanked me for taking the time to give Tracy a commendation. I appreciated both of them very much.
5

out of 5

POSTED: | BY: Heather D'Oliveira LaBarbara

Amazing experience and superb Customer Service thanks to Anne!

My experience with my customer service representative, Anne Wheitsel was outstanding! Anne was able to address all of my questions and concerns. She was extremely patient with me and went above and beyond. She didn’t rush me in anyway and even looked up statistics on the breed of my dog, Harry to help me further understand and decide what policy would be best for Harry. Anne is such a delight to speak with. We even exchanged stories of our pets together, which was so nice as I got to know her and her fur baby on a more personal level. She related to everything I discussed with her and the conversation flowed so nicely! So many times, calls seem so scripted, but not with Anne. Very genuine and extremely knowledgeable. Anne made my call experience to Fetch such a positive one. She is truly an asset to Fetch! Thank you, Anne for everything! -Heather and Harry LaBarbara
5

out of 5

POSTED: | BY: Melissa Anne Biffer

Kindness

My family and I would really like to thank all of the wonderful members of fetch. We are going through a hideous experience of our beautiful puppy passing away and it has been extremely hard to get through this process. Everyones kindness has been a blessing for us. Thank you Fetch

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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