Fetch | Pet Insurance Review

I recently had to make a claim for one of our cats that has been covered by Fetch for a few years. The process was quick and I didn't have to wonder what was going on with the claim. I was kept informed of the status and navigating information on the app was easy.

My cherished 13 year old has had some serious health issues over the last two months. I got the immediate care that he needed without hesitation. Vet costs are very high but as pet parents we always want to do whatever it takes, regardless of the cost at that time. The bills really racked up pretty quickly. I submitted everything to Fetch and they reviewed everything and approved all of the outstanding bills. I continue to get follow-up care to ensure my baby is out of danger and doesn't have a relapse. I'm so grateful that Fetch has continued to pay as I'm a retiree on a fixed income. Filing a claim is easy. TY from the bottom of our hearts. Date of recent experience was 10/14/22 but his health issues started early September.

Thanks for fetch reimburse us the money so fast. Our pet was in hospital for a couple of days and the cost is not a small number for the family. The reimbursement for Fetch means a lot for our family!

I am happy to praise my experience with Ms. Megan Sparks. Pet owners know that the cost of care can be scary, and so too can the cost of insurance. I was nervous when I called about I called with difficult questions about my pets' deductibles. Megan was able to answer each of them. Given the math involved, we went through a number of hypotheticals, and Megan was able to show me where I was incorrect in my calculations or understanding of the policy. She did so kindly and with a great deal of reassurance. I was also extremely impressed by how knowledgeable Megan was when it came to the details of the plans. I would rate my call with Megan as the single finest customer service experience I have had in years. Megan deserves a great deal of praise from everyone at Fetch. -- Ben Kerschberg

Tatiana deserves a 5 star rating for an excellent customer service she extended to me today,