5
out of 5
POSTED: | BY: kat
Kelsey was super helpful
Kelsey was super helpful
Read more on Trustpilot
4.9
out of 5
Number of reviews 9,361
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
1
out of 5
POSTED: | BY: KYLE THARALDSON
I wish there was a zero star rating
I wish there was a zero star rating. There isn't enough space in this data field to explain the whole experience. Initially there was a lot of conflicting information given about whether or not I needed an initial exam for the dog. They told me alternately to get one and submit it, get one and hang on to it, and not to worry about it. After paying a year's worth of premium, my dog got lyme disease after the worst tick season in MN that anyone I've talked to can remember. Coverage was denied based on lack of proof of preventative measures. It was not made clear to by anyone that I needed to have preventatives in place when I needed to know. It's just a bait-and-switch and a mechanism to avoid covering a treatment. Then when I cancelled my policy, they sent an email saying they'd review the claim in order to retain my business, but when I called all they did was regurgitate the same lines over and over for a half an hour, and refused to make any concessions, so all they did was waste my time. Fetch is a totally disrespectful money-grabbing company that clearly intends to use any means necessary to get your money without holding up their end of the bargain. And gosh, thanks again, Felch, for parroting the same thing YET AGAIN in your reply to this review.
5
out of 5
POSTED: | BY: Dog Dad
Denise A
Denise A. really took the time to explain and educate me on what my current plan provided. She also assisted me with formulating a solution to my main concern. I called to cancel my policy, but ended the call excited and grateful to have a partner in my pet's health.
1
out of 5
POSTED: | BY: Lorraine Ward
CLAIMS DEPT USELESS!!
I had a policy for a year when it came time to use it for something simple the claims dept kept asking for medical records I did not have as Oliver has only been with me since adoption for a year and he is still only 2 - I sent in his initial vet bill and the one I was claiming through insurance and went through hell !!! kept asking for medical records that I do not have as he was never seen during the times they are asking!! I emailed customer service 3 times and spoke to 4 people!!! what is the problem!!! I am now telling all my friends NOT TO USE FETCH!!!
5
out of 5
POSTED: | BY: Nonie Vantlin
Kelseyville was very helpful
Kelseyville was very helpful, knowledgeable and did everything to help me. I highly recommend her, and she's an asset to the co..
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo