Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 9,361

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Michele Nieberding

HORRIBLE experience

I had claims rejected that were for my dog's external yeast infection because I was told that a POTENTIAL food allergy that was noted in 2019 is a pre-existing condition. This makes zero sense. My dog does not have a food allergy, and even if he did, that would be completely unrelated from an external yeast infection that he picked up from boarding.... When I tried to rebut the outcome with customer service, they literally copied and pasted responses. There was not opportunity to provide additional doctor's notes or "proof" as to why this should be accepted as a claim. A yeast infection is an unexpected illness that is in no way related to a pre-existing condition (that he doesnt even have!). Horrible coverage, horrible customer experience, horrible customer service/support
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5

out of 5

POSTED: | BY: Mary Ann Coyle

Kelsey,

Kelsey, THANK YOU for letting me know that my attachment finally was able to successfully get to you! Thank you for all your patience with me! I want you to know that you are EXCEPTIONAL at your job! You were so VERY patient as I struggled through the process of sending the information needed! Best of all, you are very kind! Mary Ann Coyle
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1

out of 5

POSTED: | BY: Truth And consequences

Bad new management

This company completely shit the bed starting in 2021 when they lost sight of the point of the company/ paying claims. Terrible service and sales management, focusing on profits has led to scamming their customers and losing the good reputation they built for the last 10 years
5

out of 5

POSTED: | BY: Carmen Santiago

Great customer service

I spoke to Carla for a new insurance for my kitty, she was wonderful. She gave me precise information on the accident and wellness policies. Carla was very friendly and knowledgeable, and answered all my questions. Great customer service!
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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