Fetch | Pet Insurance Review

I’ve been with fetch for 4 years, with only one small claim for an accident. Fetch has consistently increased their premiums and this year they increased it by more than 50% from $79/month to nearly $130/month for my health 4 year old dog. They tried to justify their increase (inflation, my dogs age, dog breed, etc) but I found more than one provider with dramatically lower rates, leaving me no choice but to cancel my insurance and go with a competitor. It’s embarrassing that they think this is acceptable, and at this rate by next year I’d be paying more than $200/month. Get out before my dog actually needs insurance. You’re an embarrassment to pet insurance and it’s disgusting that you think it’s acceptable to rob people, not everyone can leave. For anyone else in my situation whose dogs don’t have medical conditions PetsPlusUs has never increased my premiums for my other dog and Furkin offers the same coverage for a much lower price.

Wow, finally a great experience with an "Insurance Company"! I must say dealing with Amanda at Fetch Pet Insurance was such a positive experience, that I had to comment on it here! Amanda was totally informed about their products and the different coverage options. She readily compared the options available to the consumer, Me! It allowed me to make an informed choice, and I signed up immediately. If you ever need pet insurance call Amanda (866) 509-0165

I had been very frustrated trying to get all the information to Fetch insurance for my claim. I was getting to the point of just cancelling the insurance. Then I was able to speak directly to Samantha Jenkins at Fetch insurance who very calmly and efficiently got together with myself and my veterinarian and solved the problem with missing information. Samantha was wonderful and restored my faith with Fetch!!

Having pet insurance is beneficial however not with Fetch Pet insurance. Very disappointed, inefficient and lack of communication.

Tattianna was great at helping me immediately.wish every customer service was like her.so helpful and kind even asked how my puppy was.