Fetch Canada | Pet Insurance Review

Every interaction I have had with fetch has been easy and smooth. When I have had to make a claim the process is easy, and payment always comes fast after my claim has been approved. Having a pet come down with health issues is stressful and having Fetch pet insurance has really made those unexpected trips to the vet not as stressful.

I have not had to use this policy yet, Fetch was recommended to us. Happy to have it. Super helpful when I call.

I found that you are easy to deal with and The price point is good The only thing I had trouble with is submitting the receipts in a small enough format

So glad we got insurance from Fetch! We never thought we would need it or even want to use it but when our doggy had health issues we were so relieved we had it. It was super easy to submit a claim and payment came in about a week. So fast! Also they charge a deductible per year and NOT per illness like other companies. I recommend Fetch to anyone with pets. You just never know.

Abysmal. Got insurance for our puppy and was sold on the scheme that the rates would hardly increase at all as she aged. Paid about $30/month to begin, and it crept up every year and they always had some excuse as to why. We had very few claims and had to fight tooth and nail for each one and were almost always denied. Customer service was atrocious. She just turned 6 and I cancelled the coverage because rates jacked to $75/month. Called to cancel because that's the only way to reach the company, and the customer service agent didn't even ask for my policy number, took my name and my dog's name and said someone else at the office would get in touch to confirm the cancellation because she couldn't access my file. Excuse me? Are you a receptionist then, basically? I'm sure they'll finally get around to cancelling it for me after about 3 more months of payments. Total scam. Money would have been better invested in a sock. Even for an insurance company they're terrible, and that's saying something. Just a long con.