Fetch Canada | Pet Insurance Review

Rachel was extremely helpful in helping me process my claim. My claim for our cat was pending due to some missing documents. Rachel was very diligent and understanding and demonstrated excellent customer service to assist me. She was polite, listened and provided us with the help that we needed. Great service!

Do not under any circumstances purchase Fetch pet insurance. I paid my premiums faithfully for my giant breed dog for many years. They continue to find reasons to deny a claim for a foreign body obstruction. I am a single parent spending 138 per month and they are denying the claim. There is no one to talk to there, everything has to be done through the app. I borrowed the money knowing I had insurance to keep my 5 year old Newfoundland alive and now I’m deveststed. Please trust me, do not trust them. Get pet plan plus or trupanion. I had trupanion as fetch was less expensive but they raised my rate 3 times. Now here I am having paid 7k in premiums and for nothing. I’m defeated. Don’t trust them.

Rachel Dillard was very helpful and informative. She explained to me in detail how my insurance works, which I wish I knew years ago. Thank you for your help Rachel!

Josh was super helpful and patient, answered all my questions. I'm very satisfied and ended up signing up my puppy.

I really appreciate the care and understanding Amanda had after finding out the policy on my pups was only changing because my wife passed. She made it easy and showed great compassion while switching everything.