Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 153

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.0
  • 1.9
  • 4.9
  • Count
  • 4
  • 21
  • 153

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
3

out of 5

POSTED: | BY: Bart van Kooten

Not happy with the process

Not happy with the process. It took over 2 weeks for Fetch to tell us they needed more documentation. This documentation had already been sent when we joined and we resent the information again. We received another automated message via email saying the claim review would take another 2 weeks. We still don’t know if it will or will not be approved. It’s not a very transparent process and support is just chatbots.
1

out of 5

POSTED: | BY: Sylvie Girard

Not impressed with this company

Not impressed with this company they lied to me about my reimbursement, nothing but run around from their reps. I received no reimbursement of any kind. I gave up and canceled my plan. They just lead you on.
5

out of 5

POSTED: | BY: Barb

You can call the 800 number anytime.

I called the 800 number the first time to change my CC number. I was told that a link was sent to my phone sp that I I could continue on my phone. M problem I don’t carry data on my phone. Called the 800 back, requested an agent. A very knowledgeable, friendly and helpful woman(Samantha) did everything for me . She also addressed a few other questions I had. I just love Fetch Insurance.
1

out of 5

POSTED: | BY: Andrea Henderson

Finds any way possible to not pay

So frustrating make sure you read the fine print... they really don't cover much.
4

out of 5

POSTED: | BY: Jacqueline

Denise was an absolute delight to deal…

Denise was an absolute delight to deal with. Sadly the reason for my call was to reduce my coverage due to the ridiculous price increase again this year. Insurance companies like this one need to change their focus from making money, a lot of money!! Focus on the customer i.e. the PET! An annual price increase should never exceed 5%. Sadly this has not been the case with this company over the last few years.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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