1
out of 5
POSTED: | BY: Andrea Henderson
Finds any way possible to not pay
So frustrating make sure you read the fine print... they really don't cover much.
4.9
out of 5
Number of reviews 153
Updated: May 31, 2024
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
4
out of 5
POSTED: | BY: Jacqueline
Denise was an absolute delight to deal…
Denise was an absolute delight to deal with. Sadly the reason for my call was to reduce my coverage due to the ridiculous price increase again this year. Insurance companies like this one need to change their focus from making money, a lot of money!! Focus on the customer i.e. the PET! An annual price increase should never exceed 5%. Sadly this has not been the case with this company over the last few years.
5
out of 5
VETERINARIAN: Juan de Fuca and Waves
POSTED: | BY: Anne Instance
Reimbursed as Expected
I had just got a new puppy, did my due diligence, reviewed several pet insurance carriers and decided Fetch provided the best for me and my budget. As required I submitted all her records including an initial vet check for overall health. A month after I got her she got her back leg caught in a chain link gate and broke her tibia growth plate. I submitted all the required documentation and approximately three weeks later received the expected compensation (less $300 deductible and 20% not covered). About six weeks later she went for her follow up X-ray and check up. I submitted the paperwork and as it was to an existing claim, reimbursement only took a few days. Overall, they paid out $6,000 without any hassle. Highly recommend.
1
out of 5
POSTED: | BY: MK Vivian Tang
Scam of a company
Based in Canada -
- told cancellation is done via phone or email. When you email, the server doesn't work (have tried multiple times over a period of months)
-call times are so high I can't wait hours since I have to go to work and they close at 8pm eastern. On west coast on hold from 6am till i have to work and no one picks up
Imagine how many people with deceased pets or just wish to move to a trustworthy company are getting robbed because you don't give an option to cancel.
Horrific company
1
out of 5
POSTED: | BY: Niloo A.R
awful customer service
awful customer service.
awful customer service.
awful customer service.
awful customer service.
they waste my time.
they bother me. they hurt me .
and I can't stay with this .
how can complained against this company.
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo