Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 160

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Martin & Barbara Graham

Impressive; Recommend highly

Have been with Fetch for some three years. Recently our 5 year old cockapoo required intensive medical assistance for an auto immune disease. The bills were large from the different vets involved with his care and treatment. I submitted the required documentation online. Review and payment was completed within 9 business days which I thought was incredibly good. With the figures submitted for the claim I fully expected Fetch to push back on payment but they could not have made the process easier. Fetch is impressive and very responsive to their customers’ needs. Highly recommend them.
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5

out of 5

POSTED: | BY: Danielle Burdett

Amanda is excellent

Amanda is excellent. So informed and great at communicating effectively and with great information. Thank you
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5

out of 5

POSTED: | BY: Ray H

Fair price and great coverage

I had a great experience with this service. Amanda Mello provided clear and detailed explanations, making the process easy to understand. Their support was extremely helpful, and I truly appreciate the professionalism and patience. Overall, I’m very satisfied with the service!
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1

out of 5

POSTED: | BY: Sam Barron

Absolutely not worth it

Denied a $5000 tooth extraction under their Every Tooth Covered policy because a past vet exam listed "scant tartar" as an observation. Fetch considers this to be "indicative of pre-existing periodontal disease". My vet writing a letter that this is an absurd take did not help. On top of that, their customer service is horrible. Their email responses are extremely dismissive if not completely AI generated. On the phone the representatives are friendly and polite but are not at all imbued with the power to solve problems in any meaningful way. Go with Trupanion. I did my research and they were my other option but I made the wrong choice.
5

out of 5

POSTED: | BY: Sonya Bergen

Amanda helped me today with an issue…

Amanda helped me today with an issue regarding two claim submissions. I had problems entering my Vet's data. Although this is an IT problem she solved it because she knew that I had been waiting for this to be resolved which to date wasn't. Amanda went beyond her duty as an assistant providing excellent customer service. Fetch in general is great to deal with, always courteous and caring.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Canada Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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