Fetch Canada | Pet Insurance Review

If I could rate Fetch zero or even negative stars, I would. The only type of client that could possibly have a grand time with Fetch is one with a brand new kitten or puppy that has yet to see a vet and has no known health conditions whatsoever. Older pets, even if just rescued/adopted, will rarely have successful claims as they likely have records of some kind of condition that Fetch will reject from review outright. It's very easy to sign up with Fetch, but also very easy to not find out what classifies as a pre-existing condition. Gingivitis? Your dental cleanings won't be covered even with their Wellness add-on (which barely covers anything). What kills me is that this is a very treatable condition, namely in the early stages, but they will reject your claim if gingivitis was recorded in any previous records before your policy starts. Sorry for wanting to make sure my cat was healthy and had a vet for emergencies after rescuing/adopting him because he had no records? What even is the point of dental coverage if they don't cover general cleanings with or without gingivitis? Complete waste of money. They might as well be UHC for pets. Guaranteed to reject your claim so they can keep profits. We may have paid for the year already, but we will be cancelling our plan immediately after realizing Fetch is a waste of time and so much money. I highly recommend looking elsewhere or putting those payments into your own emergency account - might as well fund coverage ourselves if we're going to be forced to pay up with useless insurance policies.

He was very helpful and give me discount on for my second pet insurance. Thank you, Josh!

Amanda was the most genuine person we have spoken to in a long time! She was extremely informative and has been more than willing to answer any further questions we had or may have moving forward. She has a true love for animals and thoroughly enjoys working for Fetch and Amanda is the reason we are a customer today! Keep up the great work girl!

Payments delayed Excessively high fees Impersonal service (upon death of pet) Submission process online is cumbersome

Amanda was amazing!! Very helpful and answered all my questions. What a great introduction to Fetch.