5
out of 5
POSTED: | BY: Victor Feng
Joshua was very polite and…
Joshua was very polite and professional. He provided excellent customer service!
Read more on Trustpilot
4.9
out of 5
Number of reviews 161
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
5
out of 5
POSTED: | BY: Sharon Brown
Being a new customer of Fetch
Being a new customer of Fetch, l required a bit more info regarding the Wellness portion. Bonnie was very pleasant, and answered my questions clearly.
In the short time l have been a client l have been pleased with Fetch’s prompt responses, as well as the quick payment of the first claim l made.
One thing l would find helpful, is a “Chat “ line for general questions not categorized. Keep up the great service. Sharon
1
out of 5
POSTED: | BY: Tammy Brown
I was told on the phone a bunch of…
I was told on the phone a bunch of great things. Like when you put in a claim it takes a few days to be refunded if I got the wellness added to my pets insurance. But that is not true now that I put in a claim I’m told it can take almost a month. Why was I told a bunch of lies on the phone ? So you could get a new customer? I truly hope it does not take that long because if it does I won’t be staying with fetch. If I get it soon then I will change my review but I’m still not impressed with being told a different story just to hook a new customer
1
out of 5
POSTED: | BY: ste Cass
Fetch always claim pre-existing and dont pay
Fetch always claim pre-existing or known issue. It's like going on holiday and your child breaks his arm and you get a hefty bill as you have no insurance. You pay it and your child gets better and all is good. You go on holiday again and this time you get insurance and this time your child breaks his foot, but the insurance company don't pay out as they now know the child has "bones". Two different things but treatment and recovery are the same.
Our dog has had VARIOUS skin issues, some are a rash on his groin a few years ago which has never come back, but recently he had bumps on his head and now a skin infection due to scratching and all claims are denied as he had an allergic reaction to something approx 4 years ago. Sick of it
5
out of 5
POSTED: | BY: Gavin Tytler
Great service!
Amanda Mello was so helpful and guided me through all my questions and concerns like a real professional, I very much enjoyed the experience!
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo