5
out of 5
POSTED: | BY: Ashley Leduc
Super friendly
Very friendly, nice, patient, informative, caring and loves their job! It shows too!
Read more on Trustpilot
4.9
out of 5
Number of reviews 153
Updated: May 31, 2024
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
5
out of 5
POSTED: | BY: Art Spriggs
5 Minutes to Being a Great Pup Parent!
5 Minutes to Being a Great Pup Parent!
Procrastination for pet insurance is a common affliction, but thanks to a quick note from the Fetch Chief Veterinary Officer, I dove in and 5 minutes later, I got the email of relief. Penny is Protected. Why did I wait. So easy, so quick, best value!!! I now feel like the Great Pup Parent I really am. Thank you for making this so easy!
5
out of 5
POSTED: | BY: Karick Ricker
I always get excellent customer…
I always get excellent customer service; they always ask about my cats by name. They make my feel like they really care.
5
out of 5
POSTED: | BY: Golnoush Yazdani
I'd like to give kudos to Kelsey who…
I'd like to give kudos to Kelsey who helped me June 3rd, 2024 in processing my recent claim for my adopted dog.
She was so helpful and understanding, and more than the app itself, the kind human interaction is why I'm leaving this review but pretty happy with the app and the company as well!
1
out of 5
POSTED: | BY: A T
Fetch is not worth it
Once Pet Plan sold to some other company and became Fetch, the entire website, app customer service, and coverage went down significantly. Pet Plan was awesome, Fetch is awful. It’s impossible to get a customer service person on the phone, their chat bot is broken, and their coverage has become very scammy. They have increased prices, decreased coverage, increased deductibles, and tried to do this all secretly. I plan to move my pets to another insurance.
Add on: Fetch responded that I should call them for help. I have, and the wait times were so long and their hours so short that I didn’t receive any help.
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo