Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 153

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.0
  • 1.9
  • 4.9
  • Count
  • 4
  • 21
  • 153

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Alfie

Unhelpful and difficult to work with

The customer service team can't answer what specifically is covered or not covered under a coverage category for my dog despite being insured with them prior to getting him. They follow a script like like a chatbot or an automated voice recording so what's the point of speaking to a person.
3

out of 5

POSTED: | BY: Tobi Fess

Take to log for a claim to be paid

Take to log for a claim to be paid. Once a claim is send in reimbursement should take place within 72 hours not 15 days.
5

out of 5

POSTED: | BY: A C

No complaints with Fetch so far

No complaints with Fetch so far. Affordable monthly payment. Claim can take a bit of time to process but all my claim went thru well with no issues.
1

out of 5

POSTED: | BY: Jessica Foster

I’m starting to feel like this is a scam

I have had their pet insurance for years and just filed my first few claims. All were rejected except 1 under $100 as it does not even cover my deductible so why would they care. Their reasoning for denying the claims? I went to the vet about the same issue months ago… is that not the exact reason for getting pet insurance so I can seek treatment for reoccurring issues… anyways I will be cancelling. What a waste of $2000+
5

out of 5

POSTED: | BY: Angel

Pretty straightforward

Pretty straightforward. Fetch kept us informed of every step, and our claim was approved without any issues.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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