Embrace | Pet Insurance Review

After being faced with the expenses associated with an emergency splenectomy and a short battle with cancer with our last lab, we decided to invest in embrace pet insurance with our next lab puppy...what a smart decision - after ingesting a pair of slippers we were faced with an ER visit and emergency surgery to clear the obstruction - with Embrace we had the peace of mind to move forward with surgery w/out worrying about the expense - after the surgery the claims were processed in an efficient manner w/no disputes about the vet charges - wonderful customer service

Without Embrace, I would not have been able to provide Tucker with the intensive care that he required. On arrival to the ER, I had to make a prepayment of $3500 by credit card before any heroic treatment could be performed. Embrace gave me the peace of mind that I needed to sign for this expensive care. I received a check from Embrace for the cost of Tucker's 3 day stay in the ICU minus the deductible within 4 weeks time. A subsequent claim for an epipen was also covered. I can't thank Embrace enough for their care, concern and constant updates.

Thank you for your attention to detail, constant communication with clients, and availability to contact. I was recently impressed to see that an illness/injury claim that was not eligible for reimbursement was passed to the wellness department for review. Upon review, your staff noted that one item on the claim could be reimbursed under the wellness coverage. I appreciate the honesty and attention to detail.

I submitted my claim for my cat for a variety of wellness procedures, it was reviewed and processed in 72 hours. Am very pleased with Embrace. Truly professional service

I have absolutely nothing negative to say about Embrace. From the first day I bought a policy on my cat, Peter, to my latest claim experience, all I can say is these people are awesome. When you call, you actually get to talk to a real person, who is equipped to answer all of your questions. I recently had Peter in for 3 separate visits for his dental cleaning. Our benefit was up to $400 for this. The hospital took my one claim form and sent it to Embrace along with the three dates and Embrace turned it around in impressive time! Their communications by email to let you know they received the claim as well as when they are sending the check, it just a wonderful added bonus.You can't go wrong with this company.