Embrace | Pet Insurance Review

As with people, it is inevitable that during a pet's lifetime they will encounter health issues that require necessary and expensive care. Knowing that we had the financial support from our Embrace policy enabled us to provide our beloved cat with the very best cardiac specialist care he needed. Given that we live in an expensive city, knowing that Embrace did not reimburse based on fee schedules gave us extra peace of mind that his care would be covered at actual cost. We have submitted multiple claims and each have been reviewed quickly with reimbursement checks received within 14 days... each of our claims have been handled by the same person (Sam A.), whom has been very good with communication and case status updates. We are VERY PLEASED with our Embrace experience and recommend them very highly to anyone who truly loves their pet.

So far every claim we have sent in (and there have been numerous claims due to my baby schnauzer's problems) has been fairly reviewed and gotten back to us quickly. Getting the claim forms online has been useful because when we have forgotten to print them we can have them printed out at the vet's office. Faxing them in is very convenient and we appreciate the prompt response in letting us know the fax is received. Well done.

I did a lot of research before purchasing my Bernese Mt. Dog. The breeder highly recommended getting pet insurance and highly recommended Embrace. She even suggested I get the puppy exam and waive the six months waiting period which I did. At eight months my Berner ate something she shouldn't have and got a blockage in her intestine. If I hadn't waived the waiting period I don't know if she would have been covered. I've owned Berners for 25 years but never got pet insurance. This is my first experience and I think this episode paid for 10 years of pet insurance. I am very pleased with Embrace's quick communication, quick reimbursement and coverage of the procedures.

Excellent payment timeframe! Excellent communication! Really appreciate the wellness program.

i have been with Embrace for about two years now and I could not be happier. They are always there to answer your questions should you have any, the communication is great. They let you know as soon as they recieve a claim and contact you as soon as it has been processed. Not many companies let you know your money is on the way. They are fast to take care of claims and I have been very happy with the overall coverage. I recomend to anyone looking or thinking of pet insurance.