Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 17,172

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Louise

Easy claim form and speedy recovery.

I have a bulldog and a bullmastiff insured with Embrace. They have made the filing of claims very easy and resolution of the claims have been very fast. I did have one claim that was denied, but when I sent in a clarification, it was quickly resolved in my favor.
5

out of 5

POSTED: | BY: Rebecca B

Easy claim; real people communicating

I am so impressed with the customer service at Embrace. Every time I e-mail I get a response from a person who really seems to care...no auto responses or phraseology. They take the initiative to look at our records and make things as easy as possible for me. Instead of my having "to prove" my claim, they took the time to look things up and promptly told me everything would be paid right away. I am very pleased with my experience and would recommend this company to anyone.
5

out of 5

POSTED: | BY: Caitlin McKenna

Fantastic

Embrace is the best pet insurance company out there. They are the ONLY insurance company that covers breed related issues. The ONLY one. So, you'd think they'd be much more expensive, right? Not at all. Their coverage cost is competitive with the other companies who do not cover nearly as much as Embrace does. Their staff is curteous, prompt, and always available to answer any of your questions. I've only had one claim so far, but it was covered as their literature said it would be. (I cannot say the same for my personal health insurance company.) I couldn't be more happier with Embrace.
5

out of 5

POSTED: | BY: Ana Schulz

Highly recommend Embrace!

I purchased the policy because in the past, I have endured having to lose a beloved pet due to lack of funds for an expensive treatment. When I rescued Scooby I decided to give this a try. I researched and decided on Embrace because of the favorable reviews. Along with major medical, I purchased a wellness rider and I have to say that I am thoroughly impressed with the service, the courteousness of the representatives and the efficiency of the entire process. Payment was promptly and accurately rendered. Follow-up was also prompt and greatly appreciated. I will definitely recommend Embrace and in fact, have already informed my vet that I was extremely pleased and would they recommend Embrace to their clients. Thank you!
5

out of 5

POSTED: | BY: AJ HARPER

Personable service

I switched from another pet insurance which sold out several times. Although they seemed "functional" they never provided the personable service I have received to date. The claims are handled very quickly and the e-mail conversations are wonderful. Very detailed and again, personable. They really seem to care how both you and your pet are doing. I love them, so does Pearl and Shiner, they say "thanks".

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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