Embrace | Pet Insurance Review

We had an unfortunate situation where our puppy suffered a broken leg in the care of a national chain of pet care/boarding. Fortunately, I had signed him up for coverage with Embrace Pet Insurance. Multiple surgeries were required to repair the break and subsequently remove the pins set in the leg. When all was said and done, the cost of medical care was over $7,000.00. Embrace Pet Insurance was more than understanding and helpful in making sure we received the insurance costs in the plan to cover the majority of the expense. It was trouble-free, questions were answered quickly, and the payment was prompt on our claims. I would recommend Embrace Pet Insurance to anyone looking to purchase insurance for their "extended family members".

There is nothing like having a pet as a member of your family. As pet owners we all know it comes with alot of ups and downs and when one gets sick your heart breaks. I have had Embrace for several years and lucky to say never had to use them until my male american bulldog got real sick. 2:30am in the Animal Hospital Emergency Room is not the most desired place to be and all that came to mind is getting my boy better. Embrace understands that and their staff have always been wonderful. Other than my reasonable deductible and percentage portion Embrace covered the rest allowing me to get the care for my boy that he needed. I would and have highly recommemded Embrace to any pet owner and would like to thank them for helping my boy get better and come home.

Our beloved dog Hazel died within about six weeks of signing her up for health insurance. We took her to the animal ER and she never came out--but we got a $2,000 bill. While Embrace took awhile to get us an answer--18 business days, when they promise 15 days, they paid the claim (minus the deductible). We were super surprised, though they would deny it due to ER or due to it being so soon after we signed up. Got a new dog, Bowie, and will buy pet insurance again through Embrace.

they review your claims and process them quickly. you get what you pay for , that is more than any other insurance. they are courteous, helpful and prompt

Embrace was recommended to me by a food friend of mine, who is also a vet. I have been very impressed with Embrace, mostly because I deal with actual people who email me with explanations. If I email back with a question, they answer it. Real people, not departments, not passing the buck, not a telephone service with prompts. What a novel idea!