Embrace | Pet Insurance Review

My experience working with Embrace was great! I was pleasantly surprised to receive such personal and individualized service. I dealt with several Embracers through email primarily and on the phone a couple times. But the care and timeliness of working through this claim was exceptional! I'm very happy with Embrace. The service I received surely emulates the title of the company. A very pleasant and rewarding experience! Thank you Embrace...........very much! Misty thanks you too! She is happy and healthy once again.

Our experience with Embrace and their staff and coverage has been wonderful. They have been great to work with and we are delighed we selected them for insurance of our dog. We highly recommend!

Before purchasing pet insurance, I did a LOT of research...as I do with any investment...and because I'm a huge dork and over-protective puppy mom. :) Embrace has the best ratings because they simply have the best policies and company out there! We've had 2 claims this year, one for Wellness coverage and one for an emergency. Both times it was so easy to get them the paperwork and we got our money SO FAST! The company is a JOY to work with!!! (If only human insurance was this good!) They keep you updated all along the way of your claim status. They are so nice and genuinely love pets! Honestly, Embrace is a good pet investment. Period. In the emergency claim that we had, our pup ingested a foreign body and had to have surgery and it was horrendously expensive and the vet required payment immediately! We put the surgery payment on a credit card trusting that Embrace would take care of him and they did. We got our claim payment SO FAST! And that reimbursement alone will pay for his monthly premium for about 3 years! You will be happy with Embrace. I am positive! (: Lia Solursh :)

I have had Embrace for a couple years now and have not really had to use it until this year. Note you really need to understand what pre-existing conditions mean, to a certin extent if it has been noted in you pets chart before you had insurance chances are it will not be covered. BUT this year my dog had several instances of needing to go to the ER for an infection or something we don't really know and the total bill for my first visit was around 600 and Embrace sent me a check for like 540, then my dog needed to go again bill 500 I think I go a check for 450 or something like that. All and All I am very happy with the service and if I get another pet I will have Embrace for him as well.

After getting emails for several months from a Pet website touting how "wonderful" VIP insurance was, I decided that maybe having "doggie insurance" might be a good idea. But ever the skeptic, I decided to GOOGLE "dog insurance" and research which company had the best reputation. This was how I found out about Embrace. It was one of the few Pet insurance companies that actually had a very high rating in all areas of customer satisfaction. Embrace has a variety of policies from which to choose from. I found the best fit for us and insured my three dogs. About six months later my beautiful healthy American Bulldog was diagnosed with Mast Cell Cancer. Without this insurance my dog would have not stood a chance as the treatment was far too expensive for us to consider. I filled out the claim forms and faxed them off (and said a prayer). Embrace contacted me immediately and told me what they needed in order to process the claim. They provided excellent communication while I waited, processed the forms quickly, and I had my check before I knew it! Embrace explained things very clearly and I know exactly what to expect in the future. Thank you so much Embrace! Sometimes things aren't too good to be true! Sincerely, Sharon Hunt