Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 18,417

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: T Thomas,

Great service and Followup! Very happy!

I really love this company. They obviously care about their customers: animal and human. When I recently submitted claims they followed up to let me know they were being reviewed and that it may take a few weeks due to recent volume. After the claim check was sent, they followed up to make sure I got it. I did not, but they contacted me (rather than me having to hound them) which was impressive. They quickly issued a new check which I received within a few days. The check was exactly the amount I expected.I know the names of the employees at Embrace and they know mine.
2

out of 5

POSTED: | BY: VK

Embrace insurance

I see all these good reviews and wonder why I have not received the same kind of customer service others have???? This is my first year of purchasing Embrace for a great dane puppy who is in excellent condition, according to the vet. It took so much hassle for me to get the 6 month orthopedic waiver removed as I had to keep asking. Then I had to email 3 times to get word on a claim that should have been handled ONE MONTH AGO. And never an apology either.
5

out of 5

POSTED: | BY: Gary Farnham

Good service

We are glad we have Embrace Pet insurance. We got a new puppy and since we live in Alaska and we love being in the out doors we decided to get pet insurance. We were glad because our black lab got a intestinal blockage. Embrace has good coverage and well worth the money. They paid what they said they would pay and we are thankful we have this insurance.
5

out of 5

POSTED: | BY: Diane Leight

Very Happy

I think your company is the best. I have been very happy with the service I have recieved with the exception of how long it takes to review the claim and send the check to me. Almost a month. And I have requested that you send me some of your new claim forms twice as for some reason I cannot download and print them from my computer and to date I still have not recieved them. Still think your the best company though!!!
5

out of 5

POSTED: | BY: katie maselli

Dependable as always

I haven't filed a claim in a while but as usual, I can depend on the staff at Embrace to get my claim processed in a timely manner. Thank you all for all your hard work and dedication!
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Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance detail
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.
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