Embrace | Pet Insurance Review

I had a male boxer and he was having some health problems, as boxers do. I looked for insurance for him and at the time only VPI was available. It was the WORST experience of my life! How they broke down their payout was impossible to figure out and when I really needed them when he developed a heart problem they would not coverany of it. They decided to change their policy despite the fact that I began my policy before their breed specific exclusions. Sadly, my boxer baby passed away, but we decided to get another one. This time the number of pet insurance companies was huge and I really researched the best company for our new addition. Embrace has been wonderful and beyond helpful. You cannot find better customer service!!! Thankfully our new boxer hasn't ha any health problems yet, but if he does it is great peace of mind having embraces coverage!

I have filed multiple claims with Embrace for my mischievous little dog and overall, it's been a great experience. The claims process is simple and Embrace staff is very responsive. They always send prompt emailed receipt confirmations, status updates, and even simple assurances that a claim is still in process if it's taking slightly longer than usual. Which has only happened once - and even then, everything was settled within one month. To be fair, it's the only pet insurance company I've used, but I haven't considered switching. I would recommend Embrace to anybody interested in pet insurance.

Have a 6 month old male Sheltie and insurance plan offers many options, not seen in other pet plans. Pleased with customer service and quick returns after mailing out the forms, etc for processing. Staff are very friendly and professional and able to deal with any problems immediately. Recommend over other plans - even those from the AKC.

This company runs their program better than a human health insurance company! Whatever my vet charges for an approved (pretty much other than a wellness exam)vet visit is applied to the dog's deductible. Last year for my male dog I exceeded the deductible and received money back from Embrace. I'm sure that exceeding the deductible will rarely happen but at least I am prepared for the big expensive event if it ever happens, and with hunting dogs who knows!

After spending 15K+ out of pocket in treating our other dog for lymphoma, we decided to be prudent and get insurance on the other dog. We're paying about 800/year which includes dental and wellness coverage. The wellness is totally worth it even just in terms of heartworm/fleas prevention, it's paid for itself already. I know my doggie needs some dental work and the premium again will pay for itself once we get the cleaning done. The turn-around/claim process was relatively easy since our vet takes care of submitting the claims. All I had to do was check the website to see what step my claim was on. My reimbursement check is now in the mail after a month. Hooray.