Embrace | Pet Insurance Review

Luckily, so far we have not needed to use our regular health insurance plan. However, I purchased the additional Wellness plan for my puppy. I have used up all the money for her initial expenses like spaying and vaccinations and saved $100 dollars through the plan. Embrace reimbursed me without any problems after I submitted the claim. Communication was always prompt and professional. I had to call customer service once, because I was unclear on one of the claim e-mails. The representative explained my claim (there were some charges like a dental procedure that was not covered under the Wellness plan and the splitting up of the bill was a little confusing) and was very friendly in helping me understand. So far I have been very satisfied with Embrace. The only thing I wish was different is the total lifetime plan limit - it would be great if it was higher or unlimited like some other plans.

Wellness claim (puppy shots). Claim was submitted and addressed promptly and efficiently.

My now 9 year old Greater Swiss Mountain Dog Tasha has been insured with Embrace for 2.5 years. We previously had a couple of minor claims. All were handled by Embrace in a very satisfying manner. A month ago, Tasha ruptured her left ACL and underwent tight rope surgery to repair the ligament a week later. Again, Embrace handled my claim of about $4,400 (minus $500 deductible and 10% co-pay)in a timely manner. I love their reliable and hassle-free service.

Kate was due her annual shots and some meds. The claim was handled quickly and the check arrived in a timely manner. Getting Embrace insurance was one of the most sensible things I have ever done.

Simply put, Embrace has allowed me to give a higher standard of care to my dog with canine epilepsy. They have consistently been timely and fair, and without their coverage of multiple claims upward of $1000 over the past year, I would have had to make some terrible decisions that no pet owner wants to make. Thank you, Embrace!