Embrace | Pet Insurance Review

I have used the Embrace policy for my pug's (Bamboo) mast cell tumors... without it I would never have been able to afford to get them removed. Now she is a happy, healthy pug free from cancer :) The claims process was easy, and I got paid in time to pay my credit card :D Great policy - they have excellent customer service. I love them so much I set up pet insurance through Embrace at my work :)

I submitted my wellness claim paperwork last Friday, July 5th. I just got an email saying it has been processed and will be in my account in 2 days. Thankfully I've never had to submit an injury or illness claims but Embrace is very quick about processing wellness claims!

I am a first time cat owner & researched which pet insurance would be good. I thought Embrace had good coverage but probably, due to lack of experience and understanding of the coverage, I feel after submitting one claim, it may not be for me. I don't understand how I pay for a premium every month & the reimbursement I gave for claim, matches a portion of what I pay for the premium. My claim did not get fully covered. After taking time to submit the claim, in the end, most of the payment is out of pocket. I could have paid out of pocket without the insurance. Bottom line, I reviewing whether I should keep the insurance; even though, the process went smoothly.

As ZEKE continues to improve I stop everyone who comments on his health and beauty that if it were not for the care EMBRACE let me afford he would not be here. Embrace has been professional, caring and organized. I was hoping I could get on his plan!

As a newbie to insurance for my pup I was a little nervous about the process of getting my claim reimbursements. I thought it was going to be onerous and inefficient but embrace made it super user friendly and sent really useful emails to let me know where my claim was in the process. I also felt there customer service was very accessible and friendly. I highly recommend embrace so far!