Embrace | Pet Insurance Review

I have had this insurance for almost two years now and I have nothing bad to say. I love the great customer service and the personal emails (even if they are computer generated). The claim did take a but longer to process this time compared to previous ones. My only disappointment would be that I was unaware that I didn't have prescription coverage...my fault for not remembering. I was under the impression it was covered as part of her accident and illness coverage.

Past experience with a sick dog has taught me the necessity of pet insurance, it is the last thing we think of on our budget but taking care of our pets is important.

This was our first claim submitted through Embrace. The process was easy, notifications were timely and the process was very well run. Great first experience!

These are good business people and good pet people. They are helpful with claims and questions and we recommend them to whomever and whenever possible.

First of all I'd like to say that Embrace Pet Insurance has provided me great customer service! My first encounter with Embrace Pet Insurance was in March 2011 with Tenisha Lovelace. She not only took the time to explain the different benefits available, she also answered ALL of my many questions so I would have a better understanding how pet insurance works since:-.) I did not enroll in the Wellness Benefits rewards at the time, but did so March 2012 and it is a great benefit to have! I was reimbursed for Ziggy's office visit, vaccines, advantix II, and heartgard plus! I spent total of $400.00 and was reimbursed $400.00, which is the maximum annual wellness rewards benefit. I would highly recommend Embrace Pet Insurance to all pet owners!