Embrace | Pet Insurance Review

I purchased pet insurance for two new Pomeranian dogs in 2010 (a 1.5 yr old male and a 2 month old male). Got both dogs neutered + had microchips implanted during the year plus wellness shots for the puppy. However, I delayed sending in the wellness claims until the end of the year and had overlooked the 60 day limit on normally submitting claims. I called the office before sending in the claims in December and was encouraged to submit everything even though some of the claims were over 8 months old. Embrace processed the claims very quickly and I did receive refunds for all the claims I submitted. The staff has been very professional over the phone and in sending me emails on the status of the claims as they were completed. I am a licensed insurance agent in California and would highly recommend Embrace for anyone wanting to get insurance for their pets.

I have had my dog insured through Embrace for two years and it has been wonderful to work with them. I have one of the most accident prone dogs around and Embrace has been friendly for me and my vet to deal with as well as prompt in their responses and reimbursements. I would recomend everyone to have such a helpful and responsible insurance for their pet!

This is our first year on Wellness after several years on another company. Communication is great. Highly recommend getting the Wellness coverage. We have submitted for annual exams, flea and tic prevention and Heartworm prevention and they process and pay much faster than our old company. We have coverage on two Beagles and so far are very pleased. Have not had any illness claims.

I have been a customer at Embrace for about two years, insuring my two year old spaniel mix. We chose only to cover illness and accident, and luckily have not had to use it until our dog scratched his cornea in November. The reimbursement process was extremely straightforward and timely, and I couldn't be more pleased.

We have had insurance with Embrace for 2 years now, and can say that the company is extremely prompt and efficient in processing claims. Good email communications and follow-up. Wellness insurance is a real bonus and I suggest that the company create a separate Wellness claim form. Highest recommendations.