Embrace | Pet Insurance Review

Bear came into contact with something unknown an had a severe allergic reaction. Rushed him to hospital an treatment required a 2 day stay. Need less to say I wasnt worried about a bill with Embrace. Vet filled out paper work. I simply faxed it in. With in 24 hrs there was a response that my claim was being taken care of.

We just received our first reimbursement from Embrace. Our deductible is on the high side, so we don't generally meet it, but this year was an accident prone one for our little Sheltie puppy, Rocco. Nothing too serious, but little things that added up. We also have another Sheltie, Dante, with a pre-existing condition. For both of our dogs, we submit paperwork simply for record-keeping. Each time we contact Embrace, we are met with kindness, professionalism, and respect. And, the best part is that they are great communicators! I love that I get emails just to tell me that they are working on our file and that we can expect an update soon. I always know where things stand with Embrace, and I highly recommend them.

Claim for removal of an embedded foreign eye object was promptly processed and nearly the entire amount was applied to my deductible.

Embrace checked in with me and followed up every step of the way!

Mere days after our insurance kicked in one of our dogs received a small gunshot wound to her abdomen. She needed to have surgery to remove and reattach her intestines as well as a blood transfusion. If we did not have Embrace we would not have been able to afford to save her life. The claims process was incredibly easy and the customer service representatives are so kind and considerate. I received multiple messages from Embrace employees checking on Lily after her procedure. We never did find out who was responsible for shooting her but we are so grateful for the excellent care she received and assistance Embrace provided us. We will never be without Embrace insurance as long as we have pets.