Embrace | Pet Insurance Review

Embrace proactively and precisely communicated with me through each step of the claims process. The process itself was relatively painless and I never had to talk directly to a claims agent or explain any of the paperwork. I feel like we got a good deal on the insurance. We opted for the plan where we invested X dollars up front (can't remember how much) and then were reimbursed up to $400 in routine care coverage. The claim was processed quickly and I received my checks as expected. Thanks Embrace for being such a joy to do business with!

My puppy has had a lot of health problem and I have submitted a few claims. Embrace was great about getting all the paperwork from the vets and getting my reimbursmnet to me quickly. Thanks

I'm on my third year with Embrace coverage. While the premiums have increased more than I anticipated each year, I am still pleased with the polices and continue to recommend Embrace. Each of my claims have been processed quickly, they associates kept in frequent contact with me throughout the process, letting me know what stage they were in (we received you claim, we requested additional info from your vet, your claim was covered, etc.). All the staff has been helpful and easy to work with!

For years I had considered subscribing to a pet insurance company. I was always afraid of buying a policy that could potentially turn into a hassle once a claim was submitted. I chose Embrace because of the cost of the policy in relation to the benefits offered. I just submitted my first claim last week and was very pleasantly surprised at the speed of communication regarding the review process as well as the refund itself. I am very happy that I chose Embrace as my pet's insurance company.

We're very happy to have Embrace pet insurance. Our 4 year old cat Kato ruptured his ACL, and both his exam and surgery were covered quickly and fairly at 80% (our chosen rate). There were no hidden exclusions or surprises. We were very happy with the coverage and the customer service. I only gave 8 of 10 because Kato also had a dental surgery, and we were disappointed to learn that the insurance does not cover dental. (Yes, we should have checked more thoroughly!) They have a special dental program but it would cost $300, and cover $400 worth of expenses. Overall we are very happy with Embrace and have recommended them to friends.