1
out of 5
POSTED: | BY: Sean OShea
Unhappy with excuses.
I am not happy at all so far with Embrace. They began by requesting far more information about our new puppy than any other insurance company. I have a cat insured with VPI and they have paid all claims from the very beginning for that animal. Additionally, Embrace has a two week waitiung period after you sign up when there is no coverage at all. They have claimed that vet visits after the two week period were during the two week period, etc. Furthermore, you deal with several differnt people who all want more information on the same issues. Its like the left hand doesnt know what the right hand is doing. Very dissatisfied so far.+-